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No Wait
Our programs have garnered national recognition for their success and ability to improve patient throughput times, and reduce the number of patients who leave without treatment. That means increased hospital revenue and admissions for your hospital. Additionally, these programs have resulted in a higher degree of patient satisfaction, making an Emergency Department visit a better experience for your patients and the Emergency Department team.
For example, the NES "No Wait Guarantee" program promises an Emergency Department physician will see patients in less than 30 minutes following registration. The program has been so successful that participating hospitals report significant gains in volume and increased patient satisfaction.
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"The NES 'No Wait Guarantee' was a pivotal reason why our Emergency Department has experienced significant gains. Since we've inplemented it we've experienced a 40% increase in volume, 99% of our patients are seen within 30 minutes, and our patient satisfaction scores are consistantly in the top three percent nationally. NES has proven to be a genuine partner in our Emergency Department."
Sue Bowers, President and CEO
Allen Community Hospital
Oberlin, Ohio
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