Customer Satisfaction Guarantee NES is committed to providing its clients and customers with the highest quality service.
 
• Each account will be managed by a dedicated account team who
 promptly addresses any concerns and answers any questions.
 
• Satisfaction surveys are sent both to patients and clients to promote
  feedback.
 
 
Billing Services:
 
• Revenue Enhancement Services
 
• Expert Medical Coding Review
 
• Self-Pay Collection Program
 
The Provider Enrollment Staff:
 
•Utilizes computer software to generate the provider applications,
  improving the quality and shortens the time frame for obtaining
  provider numbers.
 
 
To improve overall performance and the reimbursement process a quality improvement program based on the Six-Sigma model has been initiated. Each aspect of the billing process is monitored utilizing routine audits to help identify any problematic area.
 
Fees:
 
• We aggressively pursue all revenues legitimately due providers while
  other medical billing services may not go after the harder-to-collect
  dollars. In addition, our reimbursement managers will assist clients in
  evaluating their fee schedules and in making recommendations for
  revenue enhancement.